At Premium Line Transfers, we are committed to protecting the privacy, confidentiality, and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you access our website or use our transportation services, including but not limited to:
Airport Transfers
Hourly or Full-Day Chauffeur Services
Chauffeur Bookings
City-to-City Rides
Cruise Transfers
Assisted Travel Services (Available Upon Request)
By using our website and services, you agree to the terms described in this Privacy Policy.
We may collect personal and non-personal information, including:
Personal Information
Full legal name
Contact details (phone number, email address)
Pickup and drop-off addresses
Travel schedules, booking preferences, and special requests
Payment and billing information (processed securely via third-party payment processors)
Non-Personal Information
IP address
Browser type and device information
Website usage data and analytics
Your information is collected and used for the following purposes:
To process, manage, and confirm reservations
To provide transportation and chauffeur services efficiently
To communicate booking updates, service notifications, and customer support messages
To enhance service quality, safety, and customer experience
To comply with legal, regulatory, and contractual obligations
We process personal data based on one or more of the following legal grounds:
Your consent
Performance of a service contract
Compliance with legal obligations
Legitimate business interests, including service improvement and fraud prevention
We do not sell or commercially exploit your personal data.
Information may be shared only with:
Authorized drivers and transportation partners solely for service fulfillment
Payment gateway providers for secure transactions
Legal or regulatory authorities when required by law
All third parties are obligated to maintain confidentiality and data protection standards.
We retain personal information only for as long as necessary to fulfill service requirements, comply with legal obligations, resolve disputes, and enforce agreements.
We employ industry-standard administrative, technical, and physical security measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure. Despite these efforts, no online system is entirely risk-free.
Our website uses cookies and similar tracking technologies to improve functionality, analyze traffic, and personalize user experience. You may disable cookies through your browser settings; however, some features may not function properly.
For Assisted Travel requests, additional information related to mobility needs or special assistance may be collected. This data is handled with strict confidentiality and used exclusively to ensure safe and comfortable service delivery.
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction or deletion of your data
Restrict or object to data processing
Withdraw consent where applicable
Requests can be submitted via our contact details below.
If you access our services from outside our operating country, your information may be transferred and processed in accordance with applicable data protection laws.
We reserve the right to modify this Privacy Policy at any time. Updates will be published on this page with a revised effective date.
For privacy-related inquiries or data requests, please contact us:
Company Name: Premium Line Transfers
Email: Info@premiumlinetransfers.com
Phone: +44 20 3892 1797
